Spencer Johnson
Partner | Functional Expert
Experience with
Every engagement pairs tenured function experts with AI-native engineers as one team from first interview through adoption, so clients can focus on validating their specific company requirements instead of explaining how the process works.
Tenured operators that bring institutional memory – the exceptions, controls, and judgement calls – that any redesign has to honour.
AI-native engineers who build the agentic systems, retrieval pipelines, and evals that turn workflow design into production.
Engagement leads who own change, training, and post-launch metrics, keeping the workflow in daily use after the sprint closes.
Legacy consulting bills by the hour. The longer the engagement, the better the margin.
We bill one flat fee per sprint, and do not leave until your team is running the new workflow.
Time and materials billing. Charge for strategy, planning, and development separately. The economics reward duration, not delivery.
One flat fee per sprint. Development, training, and reporting included. No change orders, no team expansions, no retainer creep. When the artifact is shipped, the engagement is closed.
We partner with tenured operators with decades inside the function, drawn from a global network. They walk in already knowing how the work gets done, including the exceptions, controls, and judgement calls. Discovery starts at trade-offs, not orientation.
Forward-deployed engineers shape the agentic systems, retrieval pipelines, evals, and integration plumbing that turn a designed workflow into a production artifact. Adoption managers own the change, the training, and the post-launch metrics. Together they do not leave until your team is running the new workflow.
"What I appreciated was the order of operations. They sat with the team and got the current process onto paper before anyone touched a model, then sketched the version we should be running a year out, then built and trained against it. It is the only AI rollout we have done where adoption has not fallen off a cliff by month three."
"Intensive and at the same time very successful days. I would like to sincerely thank you. Thank you again for the pleasant collaboration."
Book a coffee. We will talk through where AI fits in your process. No pitch, no pressure.
